Fresenius Kabi USA Customer Service team is available to assist with placing an order, order status, product availability or any other non-clinical questions you might have regarding Fresenius Kabi USA products. Please contact us at:

Toll Free (888) 386-1300
Fax Number (800) 743-7082

Customer Service Hours are:
Monday - Friday, 7 a.m. - 6:00 p.m. (CST)
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Information Regarding Fresenius Kabi’s compliance with the Drug Quality and Security Act

Establishing a New Account
If you are interested in establishing a new account with Fresenius Kabi USA, please complete the documents below:

Credit Application with Guarantee
General Terms and Conditions

Please e-mail or fax these documents to:

Credit and Collections Department
Fax: (847) 550-7124
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To request Invoice copies, please email your request to
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To request a refund check, please email your request to
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To request customer master changes (address, name, etc), please email your request to This email address is being protected from spambots. You need JavaScript enabled to view it.

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